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Terms of Use and Sale

 

Waterproofingplus Ltd provides website features and other products and services to you when you visit or shop at waterproofingplus.co.uk (the "website"), use Waterproofingplus Ltd products or services, or use software provided by Waterproofingplus Ltd in connection with any of the foregoing (collectively "Waterproofingplus Services"). Waterproofingplus Ltd provides the Waterproofingplus Services and sells our products to you subject to the conditions set out on this page. waterproofingplus.co.uk is a trading name of Waterproofingplus Ltd registered in England in Wales. Registration number: 8928893, GB VAT number: 185823183. These terms and Conditions of Use are only in English language and are governed by English law and any dispute or claim arising out of or in connection with it is governed by English law and  the courts of England and Wales will have non-exclusive jurisdiction.

 

WEBSITE CONDITIONS OF USE

Please read these conditions carefully before using Waterproofingplus Services. By using Waterproofingplus Services, you signify your agreement to be bound by these conditions. When you use a Waterproofingplus Service (for example Your Account, you will also be subject to the terms, guidelines and conditions applicable to that Waterproofingplus Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

 

    1. Other applicable terms

Please review our Privacy Notice and Cookies & Internet Advertising Policy, which also govern your use of Waterproofingplus Services, to understand our practices.

If you purchase goods from our site, our Terms and Conditions of Sale will apply.

    2. Electronic Communication

When you use any Waterproofingplus Service or send e-mails to us, you are communicating with us electronically. We will communicate with you by e-mail or through the other Waterproofingplus Services. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication.

    3. Intellectual Property Rights

All content included in or made available through any Waterproofingplus Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Waterproofingplus or its content suppliers and is protected by Luxembourg and international copyright, authors' rights and database right laws. The compilation of all content included in or made available through any Waterproofingplus Service is the exclusive property of Waterproofingplus and is protected by Luxembourg and international copyright and database right laws.

You may not extract and/or re-utilise parts of the content of any Waterproofingplus Service without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation any substantial parts of the content of any Waterproofingplus Service, without our express written consent. You may also not create and/or publish your own database that features substantial parts of any Waterproofingplus Service (e.g. our prices and product listings) without our express written consent.

In addition graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Waterproofingplus Service are trademarks or trade dress of Waterproofingplus. Waterproofingplus's trademarks and trade dress may not be used in connection with any product or service that is not Waterproofingplus's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Waterproofingplus. All other trademarks not owned by Waterproofingplus that appear in any Waterproofingplus Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Waterproofingplus.

Waterproofingplus respects the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our Notice.

If you believe that your rights are being infringed, you may fill out and submit the Notice Form. We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement.

Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defences, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Waterproofingplus the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Waterproofingplus for all claims brought by a third party against Waterproofingplus arising out of or in connection with the submission of a Notice Form.

Important Warning: giving false, misleading or inaccurate information in the Notice Form to Waterproofingplus may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.

    4. Licence and Access

Subject to your compliance with these Conditions of Use and applicable Service Terms and your payment of any applicable fees, Waterproofingplus or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and make personal and non-commercial use of the Waterproofingplus Services. This licence does not include any resale or commercial use of any Waterproofingplus Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Waterproofingplus Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Waterproofingplus or its licensors, suppliers, publishers, rights holders, or other content providers. No Waterproofingplus Service, nor any part of any Waterproofingplus Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout, or form) of Waterproofingplus without our express written consent. You may not use any meta tags or any other "hidden text" utilising Waterproofingplus's names or trademarks without our express written consent.

You may not misuse the Waterproofingplus Services. You may use the Waterproofingplus Services only as permitted by law. The licences granted by Waterproofingplus terminate if you do not comply with these Conditions of Use or any Service Terms or if you delete your account.

    5. Your Account

If you use any Waterproofingplus Service you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and to the extent permitted by applicable law you agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be used in an unauthorised manner. You are responsible for ensuring that the details you provide us with are correct and complete, and for informing us of any changes to the information you have provided. You can access and update much of the information you have provided us with, including your account settings, in the Account area of the website.

You must not use any Waterproofingplus Service: (i) in any way that causes, or is likely to cause, any Waterproofingplus Service, or any access to it to be interrupted, damaged or impaired in any way, or (ii) for fraudulent purposes, or in connection with a criminal offence or other unlawful activity, or (iii) to cause annoyance, inconvenience or anxiety.

We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Conditions of Use or any other applicable terms and conditions, guidelines or policies.

    6. Reviews, Comments, Communications and other Content

Visitors may post reviews, comments and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We reserve the right (but not, in the absence of a valid Notice Form, the obligation) to remove or edit such content. If you believe that any content on or advertised for sale on any Waterproofingplus Service contains a defamatory statement, or that your intellectual property rights are being infringed by an item or information on any Waterproofingplus Service, please notify us by completing and submitting the appropriate Notice Form and we will respond.

If you post content or submit material, and unless we indicate otherwise, you grant: (a) Waterproofingplus a non-exclusive, royalty-free and fully sublicensable and transferable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and (b) Waterproofingplus, its sublicensees and transferees the right to use the name that you submit in connection with such content, if they choose. No moral rights are assigned under this provision.

You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. To the extent permitted by law, you agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Waterproofingplus including the execution of deeds and documents, at our request.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is posted: (i) the content and material is accurate; and (ii) use of the content and material you supply does not breach any applicable policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Waterproofingplus for all claims brought by a third party against Waterproofingplus arising out of or in connection with the content and material you supply except to the extent that any liability arises from our failure to properly remove the content when it is notified of the illegal nature of the content (Notice Form) arising out of or on the grounds of, or originating from the content that you have communicated to us.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

    7. Waterproofingplus Software Terms

In addition to these Conditions of Use, the terms found here apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Waterproofingplus Services (the "Waterproofingplus Software").

You may use Waterproofingplus Software solely for purposes of enabling you to use and enjoy the Waterproofingplus Services as provided by Waterproofingplus, and as permitted by the Conditions of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the Waterproofingplus Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Waterproofingplus Software or otherwise assign any rights to the Waterproofingplus Software in whole or in part. You may not use the Waterproofingplus Software for any illegal purpose. We may cease providing any Waterproofingplus Software and we may terminate your right to use any Waterproofingplus Software at any time. Your rights to use the Waterproofingplus Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions of Use or any other Service Terms. Additional third party terms contained within or distributed with certain Waterproofingplus Software that are specifically identified in related documentation may apply to that Waterproofingplus Software (or software incorporated with the Waterproofingplus Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Waterproofingplus Service is the property of Waterproofingplus or its software suppliers and protected by an international copyright laws.

we do not guarantee that our site will be secure or free from bugs or viruses.  You are responsible for configuring your information technology, computer programs and platform in order to access our site. You should use your own virus protection software. You must not misuse our site by knowingly introducing viruses, Trojans, worms, and other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, or the server. Should you breach this provision, we will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity. In the event of such breach your right to use our site will cease immediately.

    8. Other Business

We provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their websites. Waterproofingplus does not assume any responsibility or liability for the actions, product, and content of all of these or any other third parties.

    9. Our Liability

We will do our utmost to ensure that availability of the Waterproofingplus Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed. Also, your access to Waterproofingplus Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Waterproofingplus will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Waterproofingplus Services.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your legal right to have goods sent or services provided within a reasonable time or to receive a refund for losses resulting from your use of our site or applied to our site or the content t four site.

Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.

We are not liable for any loss or damage caused by a virus, or other technologically harmful material that may affect the yours computer equipment, programs, data or other proprietary material due to the use of our site or from downloading any of its content or any website linked to it. We assume no responsibility for the content of websites linked to our site.

    10. Alterations to Service or Amendments to Conditions of Use

We reserve the right to make changes to any Waterproofingplus Services, policies, terms and conditions including these Conditions of Use, and Service Terms at any time. You will be subject to the terms and conditions, policies and Conditions of Use in force at the time that you use the Waterproofingplus Services. If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

    11. Our Contact Details

waterproofingplus.co.uk is the trading name for Waterproofingplus Ltd. This website is owned and operated by Waterproofingplus Ltd.

Waterproofingplus Ltd, Unit 9-11 Fleets Industrial Estate, Willis Way, Poole, BH15 3SU, UK

Tel: 01622 208817

Email: info@waterpoofingplus.com

Use of Third Party Services. When you use the Waterproofingplus Software, you may also be using the services of one or more third parties, such as a carrier. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties. Please note that we have no control over the content of third party sites or resources.

No Reverse Engineering. Unless explicitly permitted under applicable mandatory law, you may not, and you will not encourage, assist or authorise any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Waterproofingplus Software, whether in whole or in part, or create any derivative works from or of the Waterproofingplus Software.

Updates. In order to keep the Waterproofingplus Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

We may revise these terms of use at any time by amending this page.  Please check this page from time to time to take notice of any changes we made, as they are binding on you. We may update our site from time to time, and may change the content at any time. However please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.

 

TERMS & CONDITIONS OF SALE

These Conditions of Sale govern the sale of products by Waterproofingplus Ltd to you. waterproofingplus.co.uk is a trading name of Waterproofingplus Ltd registered in England in Wales. Registration number: 8928893, GB VAT number: 185823183. These terms and Conditions of Sale, and any contract between us, are only in English language and are governed by English law and any dispute or claim arising out of or in connection with it is governed by English law and  the courts of England and Wales will have non-exclusive jurisdiction.

When you use a Waterproofingplus Service (for example Your Account) you will also be subject to the terms, guidelines and conditions applicable to that Waterproofingplus Service ("Service Terms"). If these Conditions of Sale are inconsistent with the Service Terms, those Service Terms will control.

Please read these conditions carefully before placing an order with Waterproofingplus Ltd. By placing an order with Waterproofingplus Ltd, you signify your agreement to be bound by these conditions.

  1. Our Contract

Your order is an offer to Waterproofingplus to buy the product(s) in your order. When you place an order to purchase a product from Waterproofingplusmail"). If your order is dispatched in more than one package, you may recmail. Your contract is with Waterproofingplus Ltd. Without affecting your right of withdrawal set out in section 2 below, you can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.

Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.

We reserve the right to make changes to our website, policies, and terms and conditions, including these Conditions of Sale at any time.

    2. Returns

Waterproofingplus Ltd offer returns for most items within 14 days of receipt of delivery,iIn addition to your 14-days returns guarantee, customers in the European Union are entitled to a statutory withdrawal right of seven business days.  

You can cancel your order by submitting a cancellation form.

Only purchased items can be returned provided that they are returned to our address within 14 working days of delivery and are in the same condition as on leaving our warehouse.

You are responsible to bear the cost of returning the goods.We won't accept the return of any products which have been opened. We reserve the right to refuse returns or to charge you our fees and expenses if the product isn't received in new, unopened condition.

All products that contain substances which are flammable, pressurised, corrosive, damaging to the environment, irritant or harmful, are classified as hazardous.

These products are classified as dangerous goods under the European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR).

As such these products are subject to delivery restrictions imposed by the UK Government under The Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009 (CDG 2009).

This means that these products may pose a higher risk if transported commercially than other products. Although quantities sold by Waterproofingplus are limited and therefore carry a relatively low risk during transport, our carriers need to follow specific guidelines during transportation and handling. If you want to return such products to Waterproofingplus you must follow the guidelines set out below.

If possible, use the original Waterproofingplus packaging when sending back the product to us. This packaging already comes with the labelling and packaging formats that you need to apply. If your Waterproofingplus parcel was damaged please use new packaging to send the product back to us. Please make sure that the package is strong and rigid. Secure the equipment against movement within the outer packaging and against accidental activation. Make sure any containers with liquids, aerosols or other substances prone to spillage are tightly closed and don't leak. Place the containers upright in the box and make sure they're not loose. Put filling materials, such as the filling material provided by Waterproofingplus or some newspaper, around the product to fill any empty spaces in the box.

Waterproofingplus may arrange for a specialist carrier to collect these items. Please contact us to arrange a return of your item and you'll be given instructions for your return. Please don't use an alternative return method for these items other than that advised by this return policy.

If you receive a damaged Hazmat item, please don't use it, and follow the instructions on the product.

Damaged Hazmat items aren't returnable and should be disposed of in a recycling centre. Please contact your local council for information on the recycling centre and further steps. Be aware that Waterproofingplus reserves the right to request proof of such disposal at any time so please make sure that you obtain appropriate evidence from the recycling centre you use.

    3. Pricing and Availability

If we are unable to supply you with a product, for example because the product is not in stock or no longer available because we cannot meet your delivery date or because of an error in the price on our website (as set in pricing clause below) we will inform you of this and we will not process your order. If you have already paid for the products , we will refund you the full amount including a delivery cost charged as soon as possible.

All prices are inclusive of legally applicable VAT.

We list availability information for products sold by us on the website including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products.

Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

Despite our best efforts, a small number of the items in our catalogue may be mispriced. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before dispatch to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.

You consent to receive sales invoices electronically. Electronic invoices will be made available in pdf format in the Your Account area of the website. For each delivery, we will inform you in our Dispatch Confirmation E-mail if an electronic invoice is available.

    4. Product Information

Unless expressly indicated otherwise, Waterproofingplus is not the manufacturer of the products sold on this website. While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information to that displayed on our website. Ingredients may also change. All information about the products on our website is provided for information purposes only. Please always read labels, warnings and directions provided with the product before use.

    5. Delivery terms

We offer standard 2-3 day delivery or if you place an order before 12.00 you can choose next day delivery. If an event beyond our reasonable control takes place that affects the performance of our obligations under a contract, we will contact you as soon as reasonably possible to notify you; and our obligations under the contract will be suspended and the time of performance of our obligations will be extended for the duration of the event beyond our reasonable control. Where the event beyond our reasonable control affects our delivery of the product to you, we will arrange a new delivery date with you after the event. You may cancel the contract affected by an event outside our reasonable control which has continued for more than 30 days. If you opt to cancel, you will have to return any relevant products you have already received and we will refund the price you have paid. Please refer to the Cancellation clause.

    6. Our Liability

Waterproofingplus will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of products by us to you was formed.

Nothing in these conditions limits or excludes our responsibility for fraudulent representations made by us or for death or personal injury caused by our negligence or wilful misconduct.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your right to have the products sent to you within a reasonable time. If the delay occurs before the products are dispatched, we will not charge you for the products until they are dispatched and you may cancel your order at any time prior to dispatch.

You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority (in which case it may apply to orders previously placed by you). If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

The contract is between Waterproofingplus and you and no other person shall have any rights to enforce any of its terms.

    7. Complaints

If you wish to contact us for any other reason than cancellation (in accordance with your legal right to do so), if because you have any complaints, you can contact us by telephone on 01622 208817 or by email on info@Waterproofingplus.co.uk

    8. Our Contact Details

waterproofingplus.co.uk is the trading name for Waterproofingplus Ltd. This website is owned and operated by Waterproofingplus Ltd.

Waterproofingplus Ltd, Unit 9-11 Fleets Industrial Estate, Willis Way, Poole, BH15 3SU, UK

Tel: 01622 208817

email: info@Waterproofingplus.co.uk

 

RETURN & CANCELATION POLICY

Waterproofingplus Ltd offers returns/ cancelation for most items within 14 days of receipt of delivery in addition to your 14-days returns guarantee, customers in the European Union are entitled to a statutory withdrawal right of seven business days.  

Only purchased items can be returned provided that they are returned to our address within 14 working days of delivery and are in the same condition as on leaving our warehouse.

You are responsible to bear the cost of returning the goods.We won't accept the return of any products which have been opened. We reserve the right to refuse returns or to charge you our fees and expenses if the product isn't received in new, unopened condition.

All products that contain substances which are flammable, pressurised, corrosive, damaging to the environment, irritant or harmful, are classified as hazardous.

These products are classified as dangerous goods under the European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR).

As such these products are subject to delivery restrictions imposed by the UK Government under The Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009 (CDG 2009).

This means that these products may pose a higher risk if transported commercially than other products. Although quantities sold by Waterproofingplus are limited and therefore carry a relatively low risk during transport, our carriers need to follow specific guidelines during transportation and handling. If you want to return such products to Waterproofingplus you must follow the guidelines set out below.

If possible, use the original Waterproofingplus packaging when sending back the product to us. This packaging already comes with the labelling and packaging formats that you need to apply. If your Waterproofingplus parcel was damaged please use new packaging to send the product back to us. Please make sure that the package is strong and rigid. Secure the equipment against movement within the outer packaging and against accidental activation. Make sure any containers with liquids, aerosols or other substances prone to spillage are tightly closed and don't leak. Place the containers upright in the box and make sure they're not loose. Put filling materials, such as the filling material provided by Waterproofingplus or some newspaper, around the product to fill any empty spaces in the box.

Waterproofingplus may arrange for a specialist carrier to collect these items. Please contact us to arrange a return of your item and you'll be given instructions for your return. Please don't use an alternative return method for these items other than that advised by this return policy.

If you receive a damaged Hazmat item, please don't use it, and follow the instructions on the product.

Damaged Hazmat items aren't returnable and should be disposed of in a recycling centre. Please contact your local council for information on the recycling centre and further steps. Be aware that Waterproofingplus reserves the right to request proof of such disposal at any time so please make sure that you obtain appropriate evidence from the recycling centre you use.

To return an item please send it back to:

Waterproofingplus Ltd

Unit 9-11 Fleets Industrial Estate

Willis Way

Poole

BH15 3SU

Tel. 01622 208817